iberostar selection ensenachos cayo ensenachos cayo santa maria

Water was fine for us no issues at all. It will always be a pleasure to welcome you back. The room was clean, but the mattress was really bad. Thank you Iberostar Coral Ensenachos! Best Regards, Quality Manager Dropdown Menu: Press the enter key to show the sub-menu. Our villa was fantastic, A/C worked, fixtures were all fine. Ambiance calme et familiale. Cigar lounge ($), hours: 17:00 to 23:00 I went later on my own and he gave me amodium to take. He has the most gradient smile, contagious for sure, and he has a beautiful family, daughter whom we never met, but a wife who does the michael jackson show @ the resort and she was an incredible dancer. BIGGGGG MAMMMMAAAAAA, i love you, you beautiful soul please never change, big mama will give you hugs like no other, shell get you dancing like youve never danced before, she gets those hips moving. We look forward to welcome you back to create together new wonderful memories. We will be delighted to welcome you back. Loved the place, the people, the pools and the beaches. ROOM - I had ants, meh? A la carte "La Punta del Pirata" Mediterranean (section Park-Suite), hours: 18:30-22:00 Best beaches, best site. Next, Hector, hes an entertainer at the resort, but also, will most definitely become your best friend. Montreal to Cayo Santa Maria Departing Sep 21, 2023 (7 Days) Get 19 Miles. Bring your own if you want better. Currency exchange There were no hamburgers, and they didn't have shrimp. Email - Sales: jventas@ensenachos.co.cu Neighbor hotels: None We are working on the basis of your feedback and we appreciate this opportunity to identify areas for improvement in our facilities. It will be a pleasure to conquer you again with our vocation to service. And for my daughter who has celiac lettuce and cheese on the side. 1 children pool (Park section) The cockroaches were to the point of an infestation at least in the Japanese and main buffet restaurants. 5343 Dundas Street West, 4th Floor, Toronto, Ontario, Canada's longest serving online travel agency. We did everything in our power to ensure that your holiday was not totally affected by the refund of the two days that you were unable to access the beach. Yes, free parking and paid private parking on-site are available to guests. This hotel is perfect to rest and relax. So we went for lunch at the buffet. All and all, amazing vacation! There are many great aspects to this resort - the two beaches, the food, the staff, the large winding pool are all great and the internet has been upgraded and is usable throughout the resort but I do think the buildings are showing their age and they need to invest in repairs. Laundry service ($) Best Regards, We literally survived on bread, butter, and few edible salads. Il y avait seulement deux espaces l'ombre et videmment ils taient toujours occups. We will give a "shout out" to Yanet & Ernesto, the lifeguard team, for providing excellent guidance to snorkeling guests staying here. Email - Reservations: jreservas@ensenachos.co.cu Arriving at our area at night all the lights were not on making if scary to walk alone. Kind Regards, Quality Manager Iberostar Selection Ensenachos, Came home from our Pocketful of Sunshine a few days ago and I still cant wipe the smile off my tanned face. Click to view all wellness centers in the Cayos De Villa Clara. The staff speaks multiple languages, including English, Spanish, and French. Is parking available at Iberostar Coral Ensenachos? Two of the beaches are bound to captivate you: Megano and Ensenachos. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Of course, the beach was perfect which is where we spent most of our time. The beach and the beautiful site. We deeply regret that our culinary offer did not live up to your expectations. Hotel Iberostar Ensenachos | Cayo Ensenachos, Cuba Read our, Dear guest, Thank you for choosing us to enjoy your holiday and for sharing this detailed description of our services and personalised attention with TripAdvisor community. Iberostar Selection Ensenachos. Je suis sensible au soleil et j'ai d courter mon temps pass la plage cause de cela. Hair dryer Dancing and Spanish lessons Exclusive to guests staying in the Grand Village villas, Booking in advance and dress code required for dinners at -la-carte restaurants. We reported it and they tried to move us. Cordialement, Although the majority of your comments show that in most areas we are performing well with our quality service, we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. With their enthusiastic personalities and great smile. Iberostar Selection Ensenachos. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Best Regards, Kind Regards, Quality Manager Iberostar Selection Ensenachos. Coffee maker Please if you snorkel don't stand in the reef!! Tour desks ($) Mosquitos bites-painful. It is nice to know that you felt so comfortable with us and that you have chosen to share this with others and we hope to see you again soon. Not to forget Hector, our one-man entertainment crew and Master of Ceremony And Diana, the cleaning lady who looked after the lobby and the grounds and was always smiling! The resort is getting dated, but we could see that they are trying to maintain as well as they can. I'll start from the beginning. It will be an honor to welcome you back. excellent and variety of cheeses, bread, fruit , all well done including the omelets, fried eggs and bacon. What food & drink options are available at Iberostar Selection Ensenachos? Kind Regards, Quality Manager Iberostar Selection Ensenachos. But overall it was a great vacation,- unbeatable beaches, very friendly staff(big thank you to Brayan from the reception, he is a very detailed person and helped us a lot), very good aquafitness on a beach(thank you guys) and not that bad food. all chairs are reserved with guest towels early in the am though most chairs remain empty all day. Visiting with familykids and grandparents. The staff are always friendly and aim to please. 1. Dear guest, Fruit was bad no taste In pineapples and melon was all white. thanks to all the teams at Iberostar lead by Sr. Franklin and his team . Jacuzzi on terrace Multiple times. Are any cleaning services offered at Iberostar Selection Ensenachos? Which popular attractions are close to Iberostar Selection Ensenachos? Dear Lilibeth, Thank you for choosing us to enjoy your holiday on this beautiful island. IBEROSTAR CORAL ENSENACHOS - Updated 2023 Prices & Resort Reviews (Cayo Upon arrival Dismar welcomed us. - The beach lunch, best thing ever, 1-3 eat lunch at the beach, YUM. Beach towel service The fact that you have left our hotel with beautiful memories is a good sign for us, and we will, of course, take note of your valuable feedback and will forward it to the appropriate department for consideration. You can proceed with this operation in all international airports in Cuba, both in the passenger arrival and departure lounges, prior to immigration control. I apologize in advance for forgetting some names. Fruit etc. Wifi (see link below) My sister caught the cleaning lady taking money from her safe. - Unlimited alcoholic and non-alcoholic drinks Iberostar Ensenachos is a 5-star venue situated about 2.2 miles from Gracias Fidel. Quality Manager Iberostar Selection Ensenachos. So now you have to walk a long stretch to get to beach. They know how to serve clients with an special treatment and personalized attention, without a doubt this is my best stay. Special thanks to Ana and Armando in customer service for providing helpful information and bookings for a la carte restaurants. Traveling and building websites are our greatest passions. Motorized water sports ($) and scuba diving ($) available at the Marina Gaviota. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience. The staff at this resort are the most kind and loving people I have ever had the experience of knowing in my life. Will come back for sure. Azia was fun and delicious! If you are looking for the "bling" this is not the place for you , but if you want to disconnect from everything and enjoy the white sand and turquoise water this is the place . I really need to review the service and attention to detail and kindness to make your stay the best that they can. The room: 2 double beds, 2 pillows, 2 white towels and 2 blue beach towels for 4 people. Holidays in Cayo Ensenachos are always great. Checking-in was not a great start to our experience, as they refused to accommodate our request for a 2nd floor room- due to a bug allergy- and lied that there were none available. He was most definitely the highlight of our trip. However nothing would have given this experience a 5 star review if it wasn't for the people and staff of the Iberostar Ensenachos. Either no soap or no toilet paper. Petro-Points Members get exclusive promotions and earn points with every booking. It's really toooo bad that the Cuba's economy is suffering. Water was warm. lobster available many times, lots of chicken, beef, lamb, pork, different varieties of fish, soups, appetizers, etc. It's something the hotel should consider intervening and managing better though. Your feedback is another incentive for us to continue working to give our best. Hes truly another sweet sweet guy. Claim your listing for free to respond to reviews, update your profile and much more. The food was good, had fish, seafood and delightful lamb. We continue to go back because of the staff, service and beaches. The exceptional villas of Coral Level at Iberostar Selection Ensenachos with 24-hour room service and butler service are an exciting choice for travelers who wish to experience luxury during their stays in Cayo Ensenachos, Cuba. It is our first visit to Cayo St-Maria and we really enjoyed our vacation. The chefs prepared alternatives. Friendly and efficient staff that was helpful all the time specially the ones at the customer service office, Lack of face and hand towel during my hole stay that's make us to use the body ones extras that they have to provide for it, Dear Edgar Bring a travel pillow, power pack and some downloaded movies. The resort is only at their 10% of capacity which is a shame but i am honestly glad since we got to spend time making friends with the staff. Very unsafe especially with smaller children. Yes, Iberostar Selection Ensenachos offers airport transportation for guests. 4 and a half star?! . Very friendly staff all around. The building is close to the kids pool, beach and main building where the buffet is located. Cuban people, still the nicest ever. Restaurant and buffet service was great- but the a-la-cartes were weak (skip Italian). - They need more palapas on the beach. Pay in advance or $40 per person cash CAD at the desk. Seriously this should be made a priority, as this is a luxury beach destination! Having your vote of confidence motivates us to keep on improving. Quality Manager In the mini fridge upon arrival we had apples and grapes and 2 x 1L bottles of water. All fantastic. Therefore, we welcome both your praise and your helpful critique with gratitude. This resort is one of the nicest ones in Cuba and we have been in Cuba over 20 times. Waterpark for children (Park section) Claim your listing for free to respond to reviews, update your profile and much more. Safety deposit box (see link below) They just sprayed some chemical and left it at that. Absolutely, already planning out our next trip in fact! Incredibles beaches, staff all friendly that make you feel like home. I'm not sure that I have anything to add. The rooms were really clean, furniture well maintained! Of course, there is no 100% perfect resort, anywhere. Fun Pool Not much variety in desserts. Dear Jean, Thank you for choosing us to enjoy your holiday in Cuba and for sharing with TripAdvisor community this detailed description. I spoke with other guests and we shared similar and many stories. Iberostar Selection Ensenachos - Tripadvisor Which languages are spoken by the staff at Iberostar Selection Ensenachos? service who went above and beyond to entertain the public starting from some activities at the beach, kid's entertainment, and the evening shows. We didn't go hungry. Insisted we aren't moving and upper room occupant had to move as they are causing the water damage. We brought some Mio but barely used it. Rooms and apartments follow the modern style found throughout the hotel. Press Enter to choose the language of your choice. The cocktails are fair enough. Iberostar Selection Ensenachos Review- MOST BEAUTIFUL BEACH Cayo Santa Maria Cuba All Inclusive Resort And we stayed here at Iberostar Ensenachos. Curling iron works well there though. No matter how many other places we visit every year this will always be our home away from home. We hope you will give us the opportunity to give you a much better experience on your next visit. Restaurant at the coral breakfast - omelets, eggs and bacon however you want it. The Michael Jackson show was truly special, and will be remembered by us forever. If you want to experience the exotic side of Cuba, this hotel is your ideal choice. Clean dinning room. Thank you for entrusting us with the enjoyment of your holiday and for taking the time to share your valuable comments with us. Clean and well maintained, with a swim up bar. The lobby Bar Javier is the guy to see. The area features two exclusive, beautiful and quite unknown beaches. Bed was uncomfortable Kind Regards, Quality Manager Iberostar Coral Ensenachos, If you are looking for a paradise this is the place it has everything, food,the people and the amazing Ensenachos beach the workers that made my stay better are Michel, Roberto and Dismar we are definitely coming back, Dear Roberto, Thank you for these kind words about your experience in our hospitality. Location of Hotels Kind Regards, Quality Manager Iberostar Coral Ensenachos, My wife and I spent two glorious weeks at the Coral section of this beautiful resort. Food was well- done. Hotel's Contact Information. J'y retournerais demain !!! It is an honour for our Team to count on your loyalty. Chicken only 1x/week. Bartender and server with diligence and a smile. Service 4.3. Grand-Village swim-up bar , hours: 9:30 to 18:00 pm, 3 pools (freshwater) The staff that works at the Coral Lobby are so accommodating and helpful. Kind Regards, Quality Manager Iberostar Selection Ensenachos, The entrance to the hotel makes you feel like the old colonial especially in the evening. Lots of food at the Buffet, Rooms were falling a part, dresser drawers were broken The staff at the resort and the beach are second to none. The Ensenachos beach was probably one of the nicest beaches in the Caribbean, soft white sand, clear water, fish and starfish along the beach, it was truly paradise. Things to bring for the room: Hand soap, body wash, toilet paper if you like better stuff, room spray and if you like wash clothes bring them they don't have them in the room. The staff here are incredible, by the time you leave you will feel like your are not saying Adios but Hasta Pronto. We look forward to welcoming you back in the near future. Dear Barrie, Hector- Funny, and put on a great Titanic parody. Young couple, and we wanted to have a quiet space and a good beach. Reserving dinners at ala carta restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We recommend calling ahead to confirm details. 24-hour room service Own or manage this property? Would we return? This is our absolute favorite place to be. Our villa was lovely. Service - Ok this is where you really do get something special. Well be back! Bring maple syrup/salad/coleslaw dressing. Beach bbq grill restaurant chicken was our best meal all week. Goes a long way for them. Email - General Manager: director.general@ensenachos.co.cu, Contact information for every hotel in the Cayos of Villa Clara (Cayo Santa Maria / Ensenachos / Las Brujas), Other useful contact information (tourist services and assistance). The only downside was the food. Close to the beach, if you want to be the furthest away from the lobby, and the nicer pool near the spa and walk and walk and walk, go for it. based on double occupancy. many violations from many guests. The resort down hill. Staff was incredible. It's a hot and thankless job, you won't find two more fantastic employees. We stayed in building 29 and the AC was down every other day. We are honored to be part of your family. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. VIP at the airport - it's worth it. We hope to have the pleasure of serving you again soon. We hope to have the privilege to conquer you with an even better experience in the near future. Always immaculate. To the volleyball crew thanks for the wonderful games we played at the beach and the pool. Carlos Yansel and Guero. Variety of land sports and games, Beach palapas / Pool Shades The exceptional villas of Coral Level at Iberostar Selection Ensenachos with 24-hour room service and butler service are an exciting choice for travelers who wish to experience luxury during their stays in Cayo Ensenachos, Cuba. I don't like doing reviews, because there is a 100 percent chance that I am going to leave out someone that made my stay so fantastic, but I am going to try. Un bel amnagement paysager tout autour du site, Plage Ensenachos pas vraiment attirante lors de notre sjour, Plage Mgano - Iberostar Ensenachos Hotel, ma chambrela tl ne comprend que le poste RDI en franais. - I truly will say nothing bad about the staff, i appreciated you all the week i stayed. The Hotel is a bit down comparing to other years. Thank you for these kind words after your recent stay at our hotel. reported issue to the front desk. I was surprised at how available they are to help. Night Club, hours: 19:00 to 3:00am Find a Transat Travel, Voyages Transat, Marlin Travel or Club Voyages agency. Iberostar Selection Ensenachos Review MOST BEAUTIFUL BEACH Cayo Santa Encore une fois, nous vous remercions normment pour votre temps et nous sommes impatients de vous recevoir de nouveau trs prochainement. Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Gym, Beauty salon and Spa (see link below) Iberostar Ensenachos vacation deals - itravel2000.com The bathroom has a hair dryer, ours from home I couldn't get to work well so don't. Both serve a variety of international dishes. The beach has a bbq every day, and the beach bars are fantastic. When I arrived home, I went to see a family member who is an, Dear Marianne, Thank you for taking the time to share this feedback of your stay at our hotel. Bring hot sauce though it's worth having. The city center is 21 miles away from the hotel. No shortage of Cuban booze. - Section Coral level: 23 (1-storey) Again we want to thank you very much for sharing your review of our establishment and would be delighted to welcome you back to one of our hotels soon. I'm not sure how Yuri does it, but he has eyes in the back of his head. We had lobster the last three days we were there. Not saying other reviewers didn't have issues, but it certainly wasn't our experience. We offer our sincerest apologies and hope to conquer you with a much better experience in the near future. Transport to the room (main lobby to the Coral section - 3KM on a golf cart but no big deal Room - Stunning! cayoensenachos.net And here, there wasnt much for cocktails. Iberostar Selection Ensenachos. We attach great importance to every detail that can make our guest's stay comfortable and we are always looking for ways in which we can make their holiday outstanding. Located in Cayo Ensenachos this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. Sidewalks were cracked to the point people were stubbing their toes. Iberostar Selection Ensenachos. iberostar selection ensenachos. This was our fifth time in Cuba and this resort by far have the worst food. The Marino Snack Bar is in the park area, while the Mgano Snack Bar is in the spa area. There are 2 pools with swim up bars. Yes, dry cleaning and laundry service are offered to guests. Finally checked in at 4 and got to our room. En somme, trs beau sjour. I wish we had brought our own snorkel gear.. to get the rental ones is kind of a pain because of how far it is from the Coral part of the resort. We have been to this resort several times and have always loved it. Snack bar "Mgano" (Spa Suite), hours: 11:00-18:00 We stayed in building 43 and were very happy with that. Dear guest, #3597, Ont. We look forward to welcoming you back in the near future. The pools had cracked and broken tiles that were razer sharp - our nephew cut his foot twice in a week. Iberostar Selection Ensenachos FAQ (Cayo Ensenachos) We are sorry you felt your most recent visit did not live up to your experience from previous years. All Inclusive. We could see cockroaches running across, Dear guest, Thank you for giving us the privilege of welcoming you once again. But most impression we had from the ocean. They told me they were mosquito bites and it looked like an allergic reaction to them, and they administered a shot of Benadryl and told me not to go in the pool or ocean and not to be in the sun or wear sunscreen. But the food was fantastic. This was the first vacation with our 15 months old son. We hope to repeat this experience in the near future. We just got back this morning and are planning our next visit. Absolutely loved so many of the people working there. Javier, Eric, Michael and Miguel are always up for a game. We went twice to Playa Pilar (one of the most beautiful beachs in Cuba) and the Ensenachos beach is quite similar to Pillar. There is good shampoo and conditioner. We are so pleased that you enjoyed your stay, and we trust you have taken home some wonderful memories. STAFF - 10/10 BEACH - 10/10. Connaissant Cuba, mes attentes taient peu leves concernant la nourriture. The resort was very quiet when we arrived and none of the kids club activities were available however my 6 year old made friends easily with other travelers and played in the kids pool. Horhito Luis at the Pool Bar. Nautical club Rooms : 506 Our experience was very positive. The room was large with a walk in closet, large bathroom with shower and separate tub, balcony and two double beds. you can be standing in six feet of water, and can see you toes. The walkway to the beach needed some new boards and the railing around the beach bar needs to be replaced as it wasn't safe to lean on. What can i say about the entertainment staff. We always welcome their ideas because they can help us in our goal of providing perfect holidays for them. The food was very good, only missing a few things every day. Need a functioning toaster in the dinning room. Emerito is hands down the best sever at the buffet. I will insert pictures. So we would like to thank you for your helpful feedback and will be forwarding it to the appropriate department on your behalf. Although we do our best to share the most up-to-date and accurate information possible, we can not be held responsible for any changes, errors or omissions, or your use of, or reliance on, the content of our website. Cuba's not known for their food. Issue with bathroom door. The information and comments contained therein are unofficial, they derive from our observations and personal experiences as travelers. Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. We are not very picky eaters, but there was always a selection of different kind of meats, fish, pasta, salads, smoothies and pastries. Teppanyaki restaurant with show cooking. Parking We like to consider all aspects of our establishment to create an environment for our guests that fulfil all their wishes to achieve a perfect holiday. The best beach ever for snorkeling. For more information and/or to change your current cookie settings, please refer to our Cookies Policy. Kind Regards, Quality Manager Iberostar Coral Ensenachos. Location of Hotels Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. There are more places to choose from in the, iberostar ensenachos hotel cayo ensenachos, occidental royal hideaway ensenachos cayo, royal hideaway ensenachos, occidental royal hideaway ensenachos hotel, Frequently Asked Questions about Iberostar Selection Ensenachos. Evening shows Air-conditioned + Ceiling fan Towels were smelly and stained. Iberostar Selection Ensenachos. Once more, we thank you for your kind words and we look forward to your next visit. We really appreciated the care and warmth your personality gave to us. This country with lots of history awaits, and it offers you a unique holiday! You have not experienced the feeling of being welcomed by warm embraces until you have come to this little gem on the beautiful white sandy beach and blue waters of the Coral Selections Ensenachos Cuba. The beach, as amazing as always. Dear Warren, Bathrobes and slippers Kids club very limited. Telephone, Duplex Suites: Thank you! Diarrhea was bad. destilino.com. Save on your next airport parking with ParkN Fly. By continuing to use this site, you agree to the cookies used, for example, to improve your browsing experience and to personalize the content of the Website. food was good at all locations we ate at. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Iberostar Selection Ensenachos. Nous tenons vous remercier d'avoir choisi notre htel Iberostar pour profiter de quelques jours de repos. Words cannot describe the level of hospitality, respect and good vibes you get from him. A friend suggested the Iberostar Ensenachos Hotel and he was completely right because we had unforgettable moments. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future.

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