facts grant and aid customer service

FACTS Management Company has {1} locations, listed below. We use Payment Plans, Grant & Aid, Incidental Billing and eForms. Returning Students/Applicants: Two weeks after your 2023/24 FACTS Grant & Aid application is completed AND verified. Information System (SIS), Tuition As of this date I have contacted my bank, requesting that they reject the payment to FACTS. PDF 2022 -2023 TUITION ASSISTANCE TIMELINE - St. Vincent de Paul High School Applicants may be eligible for an SBA loan amount increase up to 20 percent of their property's physical damage to make their home safer. It's been three months! The products are all very easy to use, save hours and hours of my time, and the eForms have transformed our registration process! This allows you to make data-driven award decisions based on financial needs, while also streamlining your enrollment process by bringing your admissions process online, and eliminating a silo-based infrastructure. Not all students or teachers are eligible to apply for personal education grants in Kentucky. Sarah started with FACTS over 8 years ago and has served school clients in many roles including account manager, implementation specialist, and higher ed project manager before moving to the FACTS Education Solutions team as an account manager. Web Community Manager Privacy Policy (Updated). the customer at the time of the call. She has experience working with public, private, and parochial schools. Possibly the best customer service I have ever experienced regardless of product or industry. If you have not yet completed your 1040, you should include your W-2s and/or 1099s with your submission. If you have failed to submit the required supporting documentation needed to process your application, the FACTS Grant & Aid Assessment Team will contact you. From an office in Columbus, NE, Chris serves schools in IL, IA, KS, MO, SD, ND, MT, WY as well as NE with solutions for Student Information Management, Tuition and Billing, and Financial Aid. It also helps you become more efficient in your day-to-day accounting processes through the elimination of duplicate data entry. Because of FACTS, I was able to make life much easier at our school. My children attend xyz private school which utilizes the FACTS payment system for the processing of their tuition and fees. Spanish translation of the application is available with a single click. FACTS Grant & Aid Assessment Reviews & Product Details - G2 During that time, Brian ensured that the educational goals of the school as well as their students were met. I think parents feel a sense of control when they can log in to their accounts and view and understand their payment plans. Families upload tax and W-2 records to verify self-reported information. 1 Visit https://online.factsmgt.com/aid to access FACTS. Please consult with your administrator. We . Secondary consequences may include problems in reading comprehension and reduced reading experience that can impede growth of vocabulary and background knowledge. FACTS Education Solutions provides professional development (PD) and instructional services from highly reputable instructors. Exceptional SC. Patricia LacognataDirector of School Partnerships, Wigberto MunozDirector of Business Operations. However, my financial institution has no records of any transaction posted. Information System (SIS), Tuition They are also backed up by the excellent customer service provided by FACTS management. Financial Aid - St. Francis Xavier School - Weymouth, MA In having the resources to support schools, she believes we can truly make a difference in the lives of children. Management/Grant & Aid, Data Security, Compliance, and Business Continuity. Matt is a lifelong Vikings fan, although he sometimes avoids bringing that up while he serves schools in Wisconsin and Chicago. Submit the FACTS Grant & Aid Application online (preferred) or by mail. The next year I paid for school in full with a check. I he Instit]t101 granting aid IS solely responsibe tor . Overall: After initial setup, usability and reliability are better than expected. Having worked at the Diocesan level for nineyears before joining FACTS, he has helped to successfully guide schools from fundraising to advancement mindsets, and from subsidized tuition to Need-Based Aid/Cost-Based Tuition models. She is the mother of two grown children, plus a very clever senior adult Weimaraner and has another puppy on the way. Contact Us - FACTS Management Financial Aid Information - Admissions - Mater Dei High School It allows families an unbiased 3rd party review software, allows administrators on the review team to see the overall picture compared to the aid budget, then posts the award directly to the student's account. FACTS Pricing Plan & Cost Guide | GetApp The agency insists that it is my students schools ***** ******** that makes them charge these fees, If THEY ARE NOT A BANK HOW IS THIS LEGAL??? We always pay the first initial payment with a credit card and from then on the monthly tuition installments come out of our bank account. It is also wonderful that the account managers take customer feedback, feed it to their tech department and the software engineers are continually upgrading the products. * ** * ****** ****** ***I do not have money to just throw away. FACTS Tuition Payment - Veritas Christian Academy In the last year we have begun using the advanced accounting feature which can flow directly into our financial statements. PDF Facts Management Co. 1 Jaclyn has over a decade of experience in B2B/edtech marketing and is passionate about technology and innovation. Similarly, Trident Academys Tuition Support Program is based solely on the familys demonstrated financial needs, including the familys net income and assets, the number of dependents in the household, and the number of children attending tuition-based academic institutions. You can customize the application questions to ensure you receive information thats important for your school. All students must be listed on one application. He has extensive experience working with our entire product suite and has a passion for helping schools improve their processes and get the most out of their partnership with FACTS. Our goal is to elevate the education experience for you and your students by keeping you connected to your students school, their activities, and their educational progress. We didn't notice the first month, but realized it last month and called immediately. They are also very friendly and professional. This allows users to make data-driven award decisions based on financial needs, while also streamlining enrollment process by bringing admissions processes online, and eliminating a silo-based infrastructure. More recently, this year I made a $******* payment and $****** of this went towards fees. She is a native Texan and lives in Fort Worth. Tuition & Financial Assistance - Cornerstone Christian Academy 1455 Wakendaw Rd. You can learn more about our cookies in our Privacy Policy. In the window that pops up, make sure Location is set to Allow or Ask. I didn't ask for the service fee back, but asked them to charge our bank account as they always have. Finally, the customer service team for FACTS are the best in the business. Marc Hoban is our Regional Vice President for the Northeast. We follow up with families to gather any missing documentation. Tuition is stated to be billed on 09/06, however they "begin processing" several days prior to money being taken from my bank account of which cannot be stopped or changed. This is an all-in-one Grant & Aid tool. PDF 2021-2022 TUITION ASSISTANCE TIMELINE - St. Vincent de Paul High School FACTS was a breath of ocean-side fresh air! Advanced Accounting, Online Application, Online Enrollment, and Grant & Aid Assessment have also been huge improvements for us. Payment It allows families an unbiased 3rd party review software, allows administrators on the review team to see the overall picture compared to the aid budget, then posts the award directly to the student's account. For help: FACTS Grant & Aid Assessment customer Service is available to help Monday - Thursday, 10:00 a.m. - 7:00 p.m. Central Time and Friday 10:00 a.m. - 5:00 p.m. Central Time. is **********. Eldren Echternkamp came to FACTS from being an educator and has been a part of the FACTS family for over 20 years. Home for Linda is in New Jersey with her husband and two children. What a great service FACTS provides. I was never provided a service, so I expect to receive a refund of my paid fee. Sign in New User To begin applying for aid as a first time user to the new FACTS system Create an Account Having difficulties? As a product of public education up through his doctoral studies at the University of Montana, working in private schools was even more rewarding than he could ever imagine, and has also been a blessing for him, his wife Rachael, and their three sons. With FACTS Education Solutions, Jackie is committed to connecting schools with resources to change the course of education and impact student growth. The A graduate of the University of Nebraska-Lincoln, she has called Lincoln home for the last 15 years and raises two young boys. Learning Disability Association of America, Individuals with dyslexia are those who, despite traditional classroom teaching, have failed to master the basic elements of the language system of their culture. Payment Switched From: Mount Pleasant, SC 29464, GPS Address: Prior to her position as the Academic Coaching Manager, she served as the Associate Superintendent for Leadership, Innovation, and Growth for the Archdiocese of Los Angeles Department of Catholic Schools and within this context serves as Director of the ADLA Dual Language Immersion Network and Director of Leadership Formation, Associate Superintendent for Leadership and Recruitment for the Archdiocese of New York, President and Principal at St. Aloysius in New York, Principal at Verbum Dei in Los Angeles, and Principal of St. Paul of the Cross in La Mirada, California, as well as, a Teacher in Guam and California. Management/Grant & Aid, Data Security, Compliance, and Business Continuity. Whether youre a school administrator, parent, or student, FACTS is here to answer your questions. A comprehensive donation platform that streamlines your donor communications, organizes donor information, and provides access to data analysis and reporting. Pay the $30 application fee to FACTS Management Company. Information System (SIS), Tuition We understand that affording a Trident Academy education can be a stretch for some families. I feel this is fraudulent activity and should be stopped I am also asking EVERY FEE that has EVER been charged be reversed also EVERY PAYMENT TOWARD fees be credited to the institution of ***** ******** ******** School or back to the original payment method. . We can help. Media Inquiries If you are a media outlet, email Ben Kiser (Managing Director of Marketing/Communications) with questions regarding FACTS. agreement is managed and serviced by FACTS. The problem is that for YEARS they have also operated as a bank collecting fees of $***** to $***** for declined payments on debits that are auto setup by the school. We . The total integration of those two products has been a real time saver. Customer may contact us with any further questions at ************. FACTS Software Reviews & Ratings | 2023 | Software Advice She is passionate about education and is always looking for innovative ways to support leaders, teachers, and students. You can apply awards directly to FACTS payment plans. Our software automates eligibility and award amount determination based on your organizations rules and needs. He resides in the suburbs of Detroit with his wife and many pets. Nancy Mendes grew up attending faith-based schools and brings 13 years of education experience to FACTS working in the areas of recruiting, admissions, enrollment management, and financial aid. supervisor reached out to customer to review payment history and fees assessed. FACTS Grant & Aid Assessment Reviews & Ratings 2023 - TrustRadius If you have questions about your file after it is received at FACTS Grant & Aid Assessment, you may speak with a FACTS Customer Care Representative at (866) 441-4637. similar to when a check returns to a merchant. Plans/Financial Aid, Student This is our third school year using FACTS Tuition Management and FACTS SIS. Heather has a Bachelor's Degree in Business Administration. I. What separates FACTS from the rest of the field is their outstanding customer service. Mike and his family live in the Minneapolis area. Carlos is originally from Mexico City and currently lives in Denver, CO. Welcome Grant & Aid Applicant Have an account? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. FACTS Tuition Management also helps schools improve communication with families, enhances fiscal forecasting, streamlines admissions and enrollment processes, and provides a single system to capture tuition and fees. I have been a FACTS Customer for the past 12 years. has "collected *********in fees" is not remotely accurate and this was discussed during the call. Request custom, non-income related information from families to give more context around their eligibility. Our account manager or a team member is always available for phone calls and email response time is prompt. Prior to being with FACTS, our school tried three other tuition management companies; the only thing I can say about that was NEVER AGAIN! You can consider factors like family income, enrollment verification, and goals/rules set by your organization to get an objective recommendation - and the final call is always up to you. An outcropping of best practices elevates real time engagement between the learner and parent, accelerating growth in all facets of the school community. During the 2018-2019 school year I had trouble (unknowingly) with FACTS and our ********* Benefits account lining up - Facts was charging before the income hit the account. FACTS does not outline or share customer We have had a great working relationship and hope for it to continue for many more years to come! FACTS Incidental Billing & Prepay Accounts allows you to bill families for fees that fall outside of regular tuition costs. 7 complaints closed in the last 12 months. Mike works with schools in Western New York, Western Pennsylvania, and West Virginia. They are also backed up by the excellent customer service provided by FACTS management. Families with more than one child in independent schools that are FACTS partners are only required to complete one application through FACTS Grant & Aid. This path includes guiding schools toward the adoption of state-of-the-art management tools as they innovate for the future. Kate has spent the last 18 years, including ten years with FACTS, working in the education technology industry assisting independent and faith-based schools. Customer was satisfied with resolution. Hailee Sahs has seven years of experience working with FACTS schools and their families. FACTS allowed us to do the following: Keep parents happy with timely & accurate tuition management, help the school to collect tuition in a much timelier fashion, increase our tuition collections due to auto debits, and make my business manager HAPPY! Allowances are made for certain taxes, medical costs, and unusual expenses. She enjoys spending time with her family and friends, traveling, and doing anything outdoors. Tuition & Fees Tony resides in Chattanooga, TN with his wife and daughter. Murphy serves our partner schools in NYC metro, parts of upstate New York and eastern Pennsylvania. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I have attempted to reach this company to dispute a fee for a tuition payment taken from my account 3 days early. She has dedicated her time to elevating the learning of students, teachers, and professionals alike, through her work with educational publishing and video production. This includes Tuition Management and Grant & Aid Assessment, which improve the financial management experience for everyone involved through flexible, online payment services and secure financial aid assessment and awarding. It is characterized by difficulties with accurate and/or fluent word recognition and by poor spelling and decoding abilities. When hes not working, youre likely to find him spending time with his family or enjoying the great outdoors. Roger lives in the Los Angeles, California area and serves schools there and in Hawaii. Tiffany WilburDirector of Professional Learning and Development. Elevating the Education Experience - FACTS Management This background has given Trenton a unique perspective in solving the tough challenges facing our schools today. This field is for validation purposes and should be left unchanged. Of course, some of those students and their families will need tuition assistance. If there are extenuating circumstances that you believe further impact your ability to pay the tuition due, you are encouraged to write a letter of explanation. Customer was also being assessed The application fee is $30.00 for all applicants. I completely understand a returned fee from my bank BUT the company who only job is to mange my payments made to the school. This experience leads to more innovative thinking for our services, as well as unparalleled service and insight for your business. Spanish translation of the application is available with a single click. While refining his teaching skill set, he continued to pursue advanced education, earning both his masters and doctoral degrees. Plans/Financial Aid, Student Patrick Haggartys education career began as a classroom teacher and continued until his professional experience included teaching K 8, high school, and graduate school students. She graduated from Clemson University with her bachelors degree and received her masters degree from the University of Miami. 1 Verify eligibility Please verify that you meet the requirements if you are a new or returning applicant. We believe in improving school management through service and technology, and weve never lost sight of our goal to help schools, administrators, teachers, and families solve the unique challenges they face. BBB Business Profiles generally cover a three-year reporting period. FACTS Management Our account manager or a team member is always available for phone calls and email response time is prompt. This field is for validation purposes and should be left unchanged. Originally from Hastings, Nebraska and a graduate of the University of Nebraska-Lincoln, he started at FACTS within our Payer and Applicant Services team helping answer questions for families completing their financial aid applications. As a former educator and seasoned consultant, Natalie truly understands the needs of her schools. FACTS Software Reviews, Demo & Pricing - 2023 In-house customer service . Please have all information submitted to FACTS Grant and Aid not later than February 15, 2023, in order to be considered for the first round of awards in March. All required supporting documentation must be submitted to FACTS Grand & Aid Assessment. If you are a media outlet, email Ben Kiser (Managing Director of Marketing/Communications) with questions regarding FACTS. Jackie DegelRegional Vice President - West. This year I did that again, but my account had been set up and they used a card from 2 school years prior to charge $** and about $** in fees plus tuition. Outside of work, Trenton and his wife, Amanda, are busy raising three energetic boys. A person with this specific learning disability may have problems including illegible handwriting, inconsistent spacing, poor spatial planning on paper, poor spelling, and difficulty composing writing as well as thinking and writing at the same time. Their customer service is outstanding as I can always speak with a person whenever needed. We made the one time payment with a credit card that they've had on file for years. This is a team that is dedicated to providing the most comprehensive and innovative school management solutions. Admissions Process He enjoys traveling and cherishing moments with his family. I have truly appreciated FACTS over the 5 or so years that we have been using the system. Marcey Ayers, Regional Vice President for the Southeast, has been in education for more than 20 years. Also any parent who receives any type of scholarship, grant, funding not be charged BANK FEES BY AN INSTITUTION THAT IS NOT A BANK. *Applying for tuition support is an annual process. We recommend that you start the application process for tuition support as early as February 1. Although ADHD is not considered a learning disability, research indicates that from 30-50 percent of children with ADHD also have a specific learning disability, and that the two conditions can interact to make learning extremely challenging. Thanks. Mikaela has 14 years of experience working with FACTS Schools and their families. My account no. Plans/Financial Aid, Student the customer, including the payment due dates and the length of the agreement. Jeremy BeckRegional Vice President - Midwest. Income eligibility criteria is included for many state tax credit programs. Tiffany started her career in the classroom, working with middle school students and students with special needs. For 13 years, he worked in the field to provide solutions to improve the efficiencies of business offices. . While she graduated from the University of Northern Iowa with a Finance degree, she currently resides in the Denver metro, and enjoys spending her free time with family and friends. The Tuition Support Committee maintains strict confidentiality of all financial information. Box 82524 Lincoln, NE 68501-2524Fax: 1-866-315-9264. to the FACTS Grant & Aid Assessment Team. Financial aid | Kamehameha Schools 8.50% have at least one graduate school degree. As a matter of policy, BBB does not endorse any product, service or business. Information System (SIS), Tuition Jackie Degel, Western Regional Vice President, was a Catholic school teacher and administrator in California, Montana, and Washington. Award and denial notifications will be mailed to parents the week of April 17, 2023. Customer ID: **********. They have been in the business of assisting private and faith-based schools manage their tuition for more than 15 years. Now, he leads a team to not only accomplish that same goal, but extends product offerings to include a full suite of services that involves all departments. Trident Academy values a diverse student body in terms of socio-economic, racial, ethnic, and religious backgrounds. Compare with Similar Software Save VIEW SCORECARD Share TOP Comparing FACTS ratings with its top alternatives FACTS by Nelnet Business Solutions Gradelink by Gradelink DreamClass by DreamClass Alma SIS by Alma TOP FEATURES 4.0 Financial Aid Management Class Registration Classroom Management FACTS Grant & Aid Assessment offers a custom application to securely collect families' financial data. No application will be processed with only a submitted status from the FACTS Grant & Aid Assessment Team. She lives and works in Baltimore and enjoys reading, cycling, and going on adventures with her daughter. Its time to re-evaluate your development and fundraising best practices to reach your school's goals. Similarly, Trident Academy prohibits unlawful discrimination based on disability. Our FACTS manager, Theresa, has been such a blessing to work with over the past 15 years. Watch Our Story Elevating the experience. She and Mark enjoy scuba diving, travel, glamping, and kayaking. All students must be registered on or before Friday, March 6, 2023 to qualify. Customer #: ********** Jeremy Becks educational career stretches over the past 20 years in both public and Catholic schools.

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