I specifically moved my organization back to Adobe from Nitro and am now faced with this. I was hesitant to install DC because my first impression wasn't good. Then you should output the resulting mst file along with the msi using the command line, msiexec /i TRANSFORMS="AcroPro.mst", http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/cmdline.html. Dedicated community for Japanese speakers. We will monitor and see what happens. Appreciate the help! How do I fix this? Reply. Check Acrobat's compatibility with Microsoft Office. This procedure involves editing the Windows registry. Export PDF has a file size limitation, for more detail you can see File size limitations. Uninstall Adobe Creative Cloud and then restart your computer, that should solve the problem. Your request could not be completed An error occurred while trying to create a mail document. Acrobat is In the Customization Wizard, you need to enter the Acrobat serial number and generate an offline exception. An error occurred while trying to create a mail document. However, the locations are a bit different. Despite the renewal date of 24th July, I am now getting errors the same as above from multiple users stating "Your request could not be completed. Dedicated community for Japanese speakers, /t5/adobe-acrobat-online-discussions/could-not-complete-your-request/td-p/9980015, /t5/adobe-acrobat-online-discussions/could-not-complete-your-request/m-p/9980016#M30349. Legal Notices | Online Privacy Policy. Don't forget to restart computer after uninstalling.. An easy work around for me was instead of trying to print to pdf, I saved as pdf. I'm getting an error message when trying to create a PDF from Microsoft Excel, stating "Your request could not be completed. Not really a solution, but I find the MS Office "Save as Adobe PDF" works if Acrobat is open. Your request could not be completed Click Help. http://b.scorecardresearch.com/b?c1=7&c2=13739933&c3=20121515121&ns__t=1492597634785796&ns_c=UTF-8&c http://b.scorecardresearch.com/b?c1=2&c2=6035083&c3=NBCNews&c4=&ns__t=1492597634785796&ns_c=UTF-8&cv http://idsync.rlcdn.com/360897.gif?partner_uid=422631731756675, Rotate | move | delete and renumber PDF pages, Do not sell or share my personal information. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Restart the program, log back in and disable the AcroTray PDFMaker Worked fine. When I attempt to create or convert a PDF in Acrob /t5/enterprise-teams-discussions/when-i-attempt-to-create-or-convert-a-pdf-in-acrobat-dc-i-get-the-error-quot-your-request-could-not/td-p/7809407, /t5/enterprise-teams-discussions/when-i-attempt-to-create-or-convert-a-pdf-in-acrobat-dc-i-get-the-error-quot-your-request-could-not/m-p/7809408#M11398, /t5/enterprise-teams-discussions/when-i-attempt-to-create-or-convert-a-pdf-in-acrobat-dc-i-get-the-error-quot-your-request-could-not/m-p/7809409#M11399, /t5/enterprise-teams-discussions/when-i-attempt-to-create-or-convert-a-pdf-in-acrobat-dc-i-get-the-error-quot-your-request-could-not/m-p/10613807#M24608, /t5/enterprise-teams-discussions/when-i-attempt-to-create-or-convert-a-pdf-in-acrobat-dc-i-get-the-error-quot-your-request-could-not/m-p/10613800#M24607. If that doesn't work, try the troubleshooting steps given in this help document: Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows. Copyright 2023 Adobe. You can also do Save As PDF document in Microsoft Word. This bug has existed for 6 years, and now it comes about when just trying to install acrobat on a fresh computer, since you have to reboot the computer into unsigned driver mode just to get the stupid printer driver to install that is necessary to get the plugins to output, and then it gets triggered again when you reboot the computer to turn it out of unsigned drivers mode. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. I never had this problem with Acrobat XI. Do one of the following: Start Acrobat Distiller. Forbidden error occurs while using Fill Stopping the process in "Acrotray.exe" in Task Manager fixed it for too. Not Dedicated community for Japanese speakers. Your request could not be completed Use the steps in the document to see if you can solve your problem. Post questions and get answers from experts. Quit all Acrobat process running on the machine from Task Manager. Restart your computer. Your request could not be completed In an Adobe Creative Cloud application, choose File > Print, select Adobe PDF as the target printer, and click Print Settings (Photoshop) or Setup > Preferences (InDesign). It's still not good. I too frequently get this error when I try to print to an Adobe PDF from any program (Adobe, Microsoft or otherwise). Hey guys, could use a hand with this. Request could not be completed Stopping "Acrotray.exe" in Task Manager fixed it for me as well. Copyright 2023 Adobe. Adobe Acrobat DC license has either expired or not been activated." Choose File > Open, choose All Files in the Files Of Type menu, select the PS or PRN file you created, and then click Open. On the Processes tab, click the AcroTray.exe process to highlight it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Previously I had the last version of Acrobat. 100% CONGRATULATIONS! Acrobat Returns Failure: ".. Request could not be Refer: Sign in, Sign out | Creative Cloud desktop app. I was hesitant to install DC because my first impression wasn't good. If you still experience any issue, you can also contact the Acrobat technical support team via Contact Customer Care. Adobe Acrobat DC license has either expired or not been activated." You're viewing a PDF and what if you need to zoom? If you have Admin Privleges: Adobe Admin Console --> Unassign then Reassign the license for the affected user --> Affected User logs back into Adobe. PDFMaker I consider this solved. WebThere is a conflict of 32 and 64 bit versions of PDF Maker for Office 2010 and above. accessing a website) was successful or not. Has anyone found the answer YET? (what is Acrotray.exe even for?) Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. I agree with andi_urra. For Microsoft Office applications, such as Word, Excel, and PowerPoint, click the Create PDF button on the Acrobat ribbon. It's still not good. Your request could not be completed. Dedicated community for Japanese speakers. Click Sign out. Copyright 2023 Adobe. Then, install the software again from the below mentioned link: Free Acrobat Pro DC | Download Adobe Acrobat Pro DC free trial. You've reached Level 2, to gain points, level up, and earn exciting badges like the new, https://helpx.adobe.com/ca/experience-manager/kb/How-to-set-token-session-expiration-AEM.html. Auto-suggest helps she speedily narrow down your search results for suggesting possible matches as you sort. Your request could not be completed. Adobe Acrobat DC license To check the version go to Help > About Acrobat and make sure you have the latest version installed. As per the above description it seems like there could be a problem with the document or the conversion process that you are following. The PDFMaker may have been disable in your Outlook. I have tried all the suggested fixes and they are only temp, I am needing a permanent solution. I'm getting an error message when trying to create a PDF from Microsoft Excel, stating "Your request could not be completed. I suspect that the PDF is attempting to connect to a 3rd party which hosts the graphic or video, my commonly used sites, even my own, create the same issue or just hangs. I was hesitant to install DC because my first impression wasn't good. Make sure you don't delete the SLCache itself. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. This is not a permanent solution. It's still not good. Cannot print using Adobe PDF printer. Currently, turning off Acrotray fixed the problem.Thanks robertp59048555. Thanks! Adobe product management leadership needs sorting out. Check [1] for more details. Glad I found this answer. This occurs even though Acrobat has been installed via a Customization Wizard. Jun 24, 2015 Hi Christina, Please uninstall Acrobat DC this cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html. As Abobe increases the size of the various bits of bloatware in the Creative Suite package, I find myself using it less and less. I am the portal administrator for my company and coordinate the ordering of products. Acrobat DC licence has either expired or not been activated. Copyright 2023 Adobe. Selecting a region changes the language and/or content on Adobe.com. "Your request could not be completed. Adobe Acrobat DC Adobe License Has Either Expired or Not Been Activated WebEnable the Acrobat PDFMaker Add-in. Uninstalling isn't an option, because what will that achieve? I was hesitant to install DC because my first impression wasn't good. Error message: "Your request could not be completed. So it's not solved. After the selected file is converted to PDF, end the AcroTray.exe process using the Task Manager. 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acrobat pdfmaker your request could not be completed